Returns & Exchanges
At MANGMI, we stand behind the quality of our electronics with a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into your MANGMI account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the electronic device in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Inspection and Refund
Once our technicians verify the device's condition, we will process your refund or dispatch your replacement unit within 3 to 5 business days.